No organization is immune from a crisis that can harm revenue, profits, stock price, market share, regulatory environment, brand promise, community reputation-- and even its very survival. Management teams that fail to prepare for probable issues place their organizations in jeopardy. When a business crisis erupts, time is of the essence.
Executives no longer have the luxury of hours or days before they respond to stakeholders and the media. With a 24-hour news cycle and rapid social media postings by activists and ‘citizen journalists’, today’s leaders must be prepared to respond in minutes.
That’s where the experts from the Institute for Crisis Management® (ICM) enter your equation. Unlike general consulting and PR firms, reputation, issues and crisis management is all we do. We go anywhere 24/7 to support our clients, working side-by-side to protect the organization’s brand and reputation, communicate with speed and transparency and mitigate negative outcomes.
Founded in 1990, ICM is one of the first U.S. firms to specialize in crisis management and communications. We’ve supported leadership teams from small to medium sized companies to multi-billion-dollar international corporations across numerous industries, non-profit organizations, religious institutions, colleges and universities, government agencies and more. Demonstrating ICM’s strength in the marketplace is the high caliber of battle-tested professionals on our senior consulting team, backed by our decades of collective crisis management and communications experience.
Post-Crisis Recovery