General
  • Log-In Instructions

    When you create a Search Profile or a Listing on the site you will create a login name and password. You can use your login name and password to access the site on a range of devices. Note:  You will not be able to use the same email for both a search and listing profile.  

    If you wish to edit a company listing or profile that is already on the site and you do not have login information, send an email to support@communicationsmatch.com and we will set you up.     

  • What is CommunicationsMatch?

    CommunicationsMatch offers tools and resources to help companies find and engage communications/PR agencies, consultants, freelancers and related services providers with the skillsets they need to grow their brands. Our Agency Search Resource Center includes guides, research, and videos to help companies achieve better agency search outcomes. We offer agency search and consulting services, crisis management and opinion survey tools, and help companies find offshore developers and programmers to realize technology projects.     

  • How is CommunicationsMatch different from Google or LinkedIn?

    CommmunicationsMatch was designed with the sole purpose of connecting companies with communications resources using simple search criteria – industry sector, communications expertise, location, and size. The site allows those looking for services to search by keywords and other criteria.

    Communications firms and individuals have the ability to upload bios, capabilities presentations and other information to provide a complete overview of their capabilities, helping them standout with business leaders looking for communications resources.      

  • How many communications firms do you have on CommunicationsMatch?

    We have 5,000 U.S. and international companies and individuals on the site. We are adding public relations and communications-related service providers every day.   

  • How do I list my business on CommunicationsMatch?

    Click on the List button to register and complete the listing process. It only takes a few minutes to create a comprehensive profile. For an introductory period, we are offering six-month trial listings for $49 for agencies and $25 for individuals and are adding additional six months to our annual plans which are regularly priced at $195 for agencies and for individuals (consultants and freelancers) at $95. Plans that include social meddia promotion promotion through CommunicationsMatch's channels and that also reach CommPRO's audience of 170,000+ decision-makers start at $295 for a year. As the last step in the listing process you will be asked to select a plan and submit your payment (we accept all major credit cards).  If you have any difficulties with the listing process, contact support@communicationsmatch.com.  

  • My company is listed on CommunicationsMatch, how can I edit the listing?

    At the time of the original listing, we provided a link to set up a password for access and updating company information. Email support@communicationsmatch.com to notify us if you did not receive an email or are the designated individual with responsibility for uploading information on the site. We will need to confirm that you are an approved editor and will provide a link to access and edit your company page.

  • Has the data on CommunicationsMatch been verified by the companies?

    We have reached out to every company on the site to verify that their information is accurate and encourage them to add additional information. If information is found to be inaccurate or out of date, we change it upon notification.

  • Where does the company information come from?

    The site is designed so individual companies and individuals can create their own listings. In advance of CommunicationsMatch's launch, our research team identified companies and engaged with them to populate the database. 

  • Can any company or individual upload their data?

    CommunicationsMatch focuses exclusively on communications and communications-related companies, individuals and service providers. This includes PR, email marketing, website development, SEO, mobile, photography and videography, among other areas. We also list vendors who support the industry. 

  • Which payment system do you use?

    CommunicationsMatch uses Square to process credit card payments for convenience and security.  

  • What are the listing and promotion options on CommunicationsMatch?

    We offer a number of listing options.  

    Six-month Trial Listing:  Agency ($49), Individuals - Consultants & Freelancers ($25)

    • List your areas of industry and communications expertise
    • Upload capabilities presentations, video, logo, thought leadership articles 
    • Upload leadership bios
    • Post to the Insights Blog
    • Make your company more searchable and boost SEO

    One Year Agency Listing ($195). Individuals - Consultants & Freelancers ($95).  For a limited period, companies that sign up for our annual listing will receive six months free.

    • List your areas of industry and communications expertise
    • Upload capabilities presentations, video, logo, thought leadership articles 
    • Upload leadership bios
    • Post to the Insights Blog
    • Make your company more searchable and boost SEO

    One Year Listing + Social Media Promotion Agency - $295. Individual - $195

    • Listing (as above)
    • Promotion of thought leadership through CommunicationsMatch channels
    • Promotion of listing through CommunicationsMatch community email
    • Promotion of thought leadership posts through CommunicationsMatch channels

    Lead Generation Report With CommPRO - $995

    • CommunicationsMatch listing (as above)
    • One lead generation sponsored post (sharing download content for name capture) on CommPRO. The posts are featured in the Reports section of the website and the CommPRO Executive Briefing e-letter distributed to 170,000 subscribers. 

    Survey With CommPRO ($2500)

    • CommunicationsMatch Listing (As above).  Featured presenter in CommPRO the “Ask The Experts” webinar series.

    Video Interview ($595)

    • Sponsored CommunicationsMatch video for Communicators-to-Communicators 3-Minute Inisghts Series on CommunicationsMatch YouTube channel 
    • Promotion through SocialMedia + Insights Blog
    • Promotion of video with YouTube (Minimum 1,000 views)  

    For more information contact: slocke@communicationsmatch.com.

  • How do I know companies will use this tool to search for communications services?

    We have an ongoing digital marketing and public relations campaign to raise awareness of CommunicationsMatch and drive decision makers to the site. Our analytics tools (available year-end 2018) will provide listers with detailed analytics. 

  • What is the cost for a company to search for a communications provider on CommunicationsMatch.com?

    We do not charge companies or individuals searching for communications companies. For full access to the database and search tools we require searchers to create a profile

  • How do you ensure that companies searching are legitimate?

    Companies can do a limited search without logging into the site. A full search, which gives searchers access to our search tools, requires they set up a profile. 

  • How does the site benefit a company looking for communications professionals?

    We help companies and individuals find and engage with public relations and communications agencies, consultants and freelancers with capabilities that match their needs - saving time and enhancing due dilligence to ensure they have the best firms or consultants on their search short list. The database allows for very specific searches of skillsets by areas of specialization, both by industry and communications capability, as well as by location and company size. Listed firms benefit from visibility with decision makers on CommunicationsMatch and its social media channels. Our listing plans include agency promotion options with CommPRO that reach 170,000+ subscribers, an audience of 3 million through news apps, and 400,000 monthly visitors around the world through online syndication.

  • Does CommunicationsMatch.com endorse companies or rate them?

    No. The database allows companies to find companies and individuals with skillsets that match their search criteria. It provides information that allows a company to short list those they want to reach out to, so they can determine if they want to work together. Our RFQ and RFP tools provide the opportunity to request additional information and request proposals. It is the decision of a company or individual looking for a communications resource whether to hire them.

  • How do you ensure that communications companies do not misrepresent their capabilities?

    We have a three-strikes-and-you-are-out principle. We encourage the CommunicationsMatch community to report agencies or individuals that misrepresent themselves or their capabilities. Three infractions will result in a listed firm being deleted from the system. In the event of a serious breach of our Terms & Conditions we will delete them immediately.

  • Can I request an RFP or engage with companies or agencies through the system?

    CommunicationsMatch users can click on the email contacts to request information of listed agencies and individuals. Our RFQ/RFP tools provide companies the ability to seek more information and request proposals from agencies, consultants and freelancers. We will be turning on our messaging system in the coming months.   

  • How is my company data protected?

    The information on CommunicationsMatch, by definition, is searchable using the database. Confidential and non-public information should not be posted on the site.

    We have a number of protocols to ensure that a company’s information may not be edited by others.

    These include:

    1) A high level of security to reduce the risk of hacking, both at the website and server level.

    2) Email verification prior to the ability to log into the system.

    3) Only individuals who have logged in with a company email addresses related to that company can upload and edit information on the site about their company.

    4) Content review by the Webmaster before it is posted to the site.

    5) Email notification of changes to content.

    6) 8 a.m. - 8 p.m. (EST) support.

  • Who is behind CommunicationsMatch?

    The company was founded by Simon Erskine Locke, Founder & CEO, who has extensive corporate communications and agency experience. Locke previously held senior communications roles at Prudential Financial, Morgan Stanley, and Deutsche Bank. He has extensive technology start-up expertise as founder of a website engagement platform used by towns in the Hudson Valley and, prior to its acquisition by the Investments & Wealth Institute, the Retirement Income Industry Association®. He is a member of the Foreign Press Association's Executive Committee, PRSA, and the Financial Communications Society.  

    Rebeca Denny is a Consulting Advisor. She began her PR career at Citigate Dewe Rogerson in London. She launched and led the U.S. business operations for UK-headquartered Gorkana Group, a SAAS-based media intelligence tool. The company was subsequently sold for $250m in 2014. Most recently, Rebeca was the Managing Director of the Market Intelligence practice at Ebiquity.  

    CommunicationsMatch has an exceptional team of programmers and developers, as well as sales associates and researchers. 

    CommunicationsMatch's board of advisors is comprised of experienced communications, technology and business professionals.

  • Who do I contact in the event I have a problem or questions?

    You can send an email to support@communicationsmatch.com or call 917-359-6969, from 8 a.m. to 8 p.m. ET.

  • What types of firms are listed?

    We have more than 5,000 U.S. and international communications-related firms listed on the site. We are adding to our listed firms every day. Companies and professionals have expertise in PR, marketing communications, content marketing, thought leadership, website development, SEO, email marketing, speechwriting, photography and videography, among other communications-related areas.  

    Our audience is senior business and marketing leaders as well as corporate communications executives.   

  • What is your Consulting Search Service?

    For clients seeking additional support in the process of finding communications firms we offer a Consulting Search Service through our partner RFP Associates. Find out more here.               

  • What does it mean to be a CommunicationsMatch Partner Company?  

    We partner with service providers to the communications industry. For Partner Companies we offer advertising options and provide promotional support through the posting of relevant and appropriate thought leadership to our community. We will highlight partner relationships through other marketing activities. These are paid promotional opportunities. Partner relationships do not impact our search algorithm and will not lead to higher rankings.               

  • How does CommunicationsMatch's Recommendation system work?

    A listed company may ask clients to submit a recommendation by inviting them to visit the company's listing on CommunicationsMatch then clicking on the Submit a Recommendation button at the bottom of the page. Once a recommendation has been submitted it is reviewed by the CommuninicationsMatch webmaster prior to sharing with a listed company or professional for approval through their company's Profile page. If a listed company has not already created a user profile page - email support@communicationsmatch.com - it will need to do so to review and approve recommendations. To manage this process and protect from abuse, recommendations may only be submitted by individuals who have created a free search profile on CommunicationsMatch.         

  • What does it mean to be a "qualified" agency or professional, in order to list?

    In order to list, qualified agency leaders, consultants and freelancers are expected to have a minimum of 3-5 years operational, agency or corporate experience.    

  • What agency search services does CommunicationsMatch offer?

    CommunicationsMatch offers a range of search services for our users including a free technology-driven search and paid agency search consulting services. For companies looking to realize technology ideas we offer programmer and developer search consulting.

    Our tools include Agency Select our online RFQ/RFP service, and crisis management and opinion surveys

     

Feedback