Contact information

Hennes Communications
50 Public Square, Suite 3200 Cleveland Ohio United States 44113
216 321 7774
On social:
Bruce Hennes (Managing Partner) view profile
Howard Fencl (APR Vice President ) view profile
Nora Jacobs (Sr. Vice President) view profile
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About company


Founded in 1989, Hennes Communications is one of the few firms in the U.S. focused exclusively on crisis management and crisis communications.

Hennes Communications offers a wide range of crisis-oriented services, including media training, media relations, litigation communication support, pre-crisis preparation, crisis drills and presentation training.

Our firm handles a diverse set of clients from corporations, government agencies, nonprofits, trade associations and professional service firms to hospitals, school systems, colleges and universities that are “on trial” in the Court of Public Opinion.

Among the types of crises we have handled: industrial accidents, plant closings and staff reductions, white collar crime, product recalls, food contamination, activist protests and attacks, work stoppages and labor disputes, sudden changes in leadership, medical malpractice, environmental clean-ups… and many others.

Hennes Communications counts among its current and former clients such companies as Avery Dennison, Bellefaire, BASF, ThyssenKrupp, Case Western Reserve University, Forest City Enterprises, The Greater Cleveland Partnership, The Greater Cleveland Regional Transit Authority, John Carroll University, KeyBank, Lubrizol, National City Bank, NASA, Northeast Ohio Regional Sewer District, Riverside Company, Westfield Insurance (Ohio Farmer’s Insurance) as well as many of the leading law firms in Cleveland and across the country.

The Cleveland chapter of the Public Relations Society of America (PRSA) honored the agency with the "Best of Show" award at its 2013 PRSA Cleveland Rocks Awards competition. The entry, "Doing the Right Thing: How a Company's Forthright Crisis Response Preserved its Reputation and Maintained Customer Confidence" for client SeaStreak also won a Cleveland Rocks "Gold" award in the category of Crisis Communications.  In 2017, the firm received a Silver Anvil from the PRSA for its crisis-prep work, along with a few other agencies, on behalf of the Cleveland Host Committee and the 2016 Republican National Convention that was held in Cleveland.



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