Global Response Management (GRM)<\/a> is an NGO that works in austerity environments including Syria, the Northern Triangle, Mexico, and Sierra Leone. Its mission is to provide emergency pre-hospital care and training to those living in, or displaced from conflict zones with a focus on underserved populations.<\/p>\r\nL-12 Services provided standardization in reporting processes, leadership training, facilitated onboarding for a new Executive Director, produced workflow mapping, and redesigned the Volunteer Management department. During the six-month contract, GRM was able to retain and reengaged 72% of the staff by implementing organization-wide programs including training, workflow mapping, strategic planning, and regularly scheduled 1x1 check-ins.
Outcomes include significantly higher employee satisfaction, increased fundraising, job clarity, and standardization policies which decreased the duration of both project assessment and set-up. <\/p><\/div>\n\t\t\t<\/div>\n<\/div>"}}